OUR CATERING POLICY
We generally require a 50% deposit to secure the date of your event – this is just to ensure the viability of our organisation and to try to avoid cancellations where possible.
However, if this is a problem, please don’t hesitate to get in touch. More often than not we’re willing to negotiate if your event budget is tight or if cash flow is an issue.
If you cancel your event after confirmation, then this 50% deposit is forfeited. If it is not yet paid, we will invoice you for 50% of the original amount for the event.
FREE TRADING EVENTS
If you have booked us for a free-trading event and cancel within 24 hours of the event (except for reasons out of your control), we do charge a $200 cancellation fee to reflect the costs on our end in organising the event and purchasing stock.
WHY DO WE DO THIS?
Due to the nature of our work (i.e. every event is for a different client), it’s just not viable to allow clients to cancel except for reasons outside of our control (i.e. weather), as this creates far too much unpredictability and prevents us from taking up other opportunities that may arise.
We appreciate your understanding!
Much love, CFC.